1. Payment and Agreement
By booking services with Lux4rides.com, you agree to abide by the following refund policy and dispute resolution process. Once you have received the services, you acknowledge that refunds will not be granted except under specific circumstances outlined herein.

2. No-Refund Policy
Lux4rides.com operates under a strict no-refund policy for services rendered. Once the services have been provided, all payments are considered final, and no refunds will be issued.

3. Dispute Resolution
In the event of a dispute regarding a transaction, customers agree to the following dispute resolution process:

• a. Initial Contact: If you believe there is a valid dispute, you must contact Lux4rides.com within 7 days of receiving the services to outline your concerns. You can reach us at vip@lux4rides.com or (424) 209-8001.
• b. Detailed Explanation: Provide a detailed explanation of your dispute, including any evidence or documentation supporting your claim.
• c. Review Period: Lux4rides.com will review your dispute within 30 days of receiving your initial contact and documentation.
• d. Arbitration: If Lux4rides.com determines that the dispute is valid and warrants further investigation, both parties agree to engage in a third-party arbitration process. All arbitration costs will be borne by the customer.
• e. Arbitration Decision: The decision of the arbitrator will be final and binding on both parties, and any resulting refunds will be at the sole discretion of Lux4rides.com, based on the arbitrator’s recommendation.

4. Exceptions to No-Refund Policy
Lux4rides.com may consider exceptions to the no-refund policy in cases of proven fraud, unauthorized charges, or gross misconduct by Lux4rides.com. Such exceptions will be determined at the sole discretion of Lux4rides.com management.

5. Governing Law
This refund policy and dispute resolution process are governed by the laws of United States.

6. Changes to the Policy
Lux4rides.com reserves the right to modify or amend this refund policy and dispute resolution process at any time without prior notice.

By booking services with Lux4rides.com, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

Card Authorization

By entering your card number and booking services with Lux4rides.com, you confirm that you are authorized to use the provided card for payment purposes, and you assert that you are the card owner or have explicit permission from the card owner to use it for this transaction.