Use your Anaheim hotel as the destination
Enter the exact hotel address rather than the general resort name when booking. Disneyland Resort hotels and nearby Anaheim hotels have different arrival entrances. Include the hotel, passenger count and luggage in the reservation so dispatch can confirm where your chauffeur will drop you off.
Child seats and family luggage
Select the required child-seat or booster type and quantity in the booking flow; these extras have separate fees. Tell dispatch about strollers, large suitcases and any other equipment. An SUV or Sprinter may be appropriate for the group, but the seating and cargo fit must be confirmed before travel.
Arriving at LAX with a family
Provide the arriving flight number so dispatch can monitor the flight. Standard curbside pickup is available, with optional paid meet and greet for families who want assistance inside the terminal. Allow for baggage collection and follow the meeting instructions confirmed for your reservation.
The journey back to the airport
Arrange the return pickup from your hotel with enough time for traffic and airport check-in. A return trip can be added in the booking flow. Review both dates and pickup times before payment, and contact dispatch if the trip needs multiple hotel stops or a larger group arrangement.